Over the past few years, Umbria has registered important developments in the well being tourism accommodation sector. Generally, those travelling for business or pleasure select an accommodation based on the "well-beingservices" it can offer, a comfortable place where they can be welcomed and taken care of.

A new way to holiday, mixing nature and relaxation. It's not by chance that Umbria has beennick named the "green heart of Italy,"but thanks to its landscape of rollinghills and mountains, woods and greenplains, olive orchards and vineyards, rivers and streams, waterfalls and springs.

Umbria is the ideal place for all those in search of space, where they can revitalise their energy through physical and psychological relaxation and well-being, far away from the stress of daily life. The Umbria benessere accommodations await you with an extremely rich programme of well-being and relaxation. Choose from standard or personalised treatments, immersed in the surrounding atmosphere. Enter into a dream, fill up on energy, takeback your physical and mental strength and leave the professionals to take delicate care of you.

It is in light of this scenery that the "Umbria benessere Consortium" was born - a Club which brings together 18 hotels and accommodations scattered over the region, selected for the high quality level of their services. This Club is a long-awaited initiative, on the same wavelength with "Umbria product" promotional and marketing strategies being developed in close collaboration between private companies and public institutions.

"In Umbria, a style of life": this is the clear and subliminal message that the Regional Agency for the Promotion of Tourism in Umbria has spread to its headquarters. With this message in mind, the Consortium will work to adjust to the changing demands by responding with quality regional offers.

Disciplinary policy: member requirements. Upon request for admission into the Umbria benessere Consortium Club Vitae, accommodations shall respect norms dictated by the strict Membership discipline policy, norms which are periodically verifiedby anonymous surveying.

MEMBER REQUIREMENTS

• A warm welcome, helpfulness and attention from the staff are the keys to ensuring a pleasant stay and satisfying all client needs.
• Suggesting another club hotel whenever one is full or closed for the requested period.
• Information at hotels: Information about the hotel organisation and related services.
• News about the consortium (brochure).
• Information materials about the territory and happenings (local tradition and sports events, activities for participation, etc.).
• Tourist information supplied by staff upon guest request.
• A corner selling typical Umbrian products.
• Updated presentations, at least in rooms and in the spa, regarding opportunities offered to guests bythe club.
• Customer satisfaction questionnaire from the manager, available in rooms and, for clients outside thehotel, in the spa, with a relative system of established standard surveying by the manager.
• Knowledge of at least one foreign language in the hotel and the spa.
• All treatments performed by authorised personnel with quality products in all Umbria benessere facilities.
• Quality products from Umbria used in food preparation.

FITNESS FACILITIES RELAXATION FACILITIES
General requirements:

• overall area dedicated to a wellness/fitness space: minimum 80m2 with restroom services, shower and a proper conditioning and air exchange system (as provided forby hygiene-sanitary norms).